Shipping Policy

Thank you for shopping with Trailkits. This policy explains how and when your order ships.

Order processing

Orders are processed within 10 business days. Orders placed on weekends or holidays are processed the next business day. Because items ship directly from our suppliers, processing time can vary by product.

Shipping times and rates

Estimated delivery is 1-3 days after processing. Shipping is calculated at checkout based on destination and the item's size and weight. We currently ship within the continental United States .

●        Multiple shipments: Orders with items from different suppliers may arrive in separate packages, on different days, with separate tracking.

●        Oversized / heavy items: Large gear (tents, packs, kayaks, furniture) may carry an oversized or freight surcharge shown at checkout and may take longer to deliver.

●        Tracking: You will receive a tracking number by email once your order ships.

Hazardous materials and shipping restrictions

Certain outdoor products are regulated for transport and cannot be shipped by air, to every location, or internationally. These may include pressurized fuel canisters, stove fuel, bear spray, lithium-battery devices, and aerosols. For these items:

●        They ship by ground only and may take longer to arrive.

●        They may not be available to [Alaska, Hawaii, P.O. boxes, APO/FPO, or international addresses], depending on the product.

●        If an item cannot ship to your address, we will notify you and refund that item.

Address accuracy, delays, and lost packages

Please double-check your shipping address at checkout; we are not responsible for orders sent to an incorrectly entered address. Carrier delays (weather, peak season) are outside our control. For lost or damaged shipments, contact us at Info@trail-kits.com within [5 days] of the expected delivery date and we will help file a claim.